Shipping Policy & Information
Processing Times
All orders are processed within 1-5 working days (excluding seasonal holidays and delays).
Unable to Track your order using Royal Mail?
Enter your tracking number at: https://parcelsapp.com/
Shipping Rates and Delivery Estimates
Shipment Method | Estimated Delivery Time |
UK Tracked Delivery | 1-4 Working Days |
UK Standard Delivery | 2-7 Working Days |
Europe (Intl Standard) | 3-10 Working Days |
USA (Intl Standard) | 7-30 Working Days |
Australia & New Zealand (Intl Standard) | 7-30 Working Days |
India & Canada (Intl Standard) | 7-35 Working Days |
Saudi Arabia & UAE (Intl Standard) |
7-20 Working Days |
Other (Intl Standard) | 3-30 Working Days |
NOTE: Shipping times may vary.
Please allow a minimum of 7 days after the due delivery date before contacting us about your order.
International Shipping Policy
Additional charges for international shipping may apply. We are not responsible for additional charges and taxes. Shipping charges for your order will be displayed at checkout. Please fill out our contact form for further enquiries.
Returns Policy
We do not accept returns unless the product is unfit for purpose. Returns that are unopened can be returned. The customer must cover the cost of return shipping. Find out more on our T&Cs page. Please fill out our contact form for further enquiries.